Once your package has shipped, you will receive a shipping confirmation email to the email address that you used to place your order. This email will include a tracking number that becomes active within 24 hours.
All orders are processed within 1-2 business days. After orders are processed, most purchases are fulfilled and shipped from one of our Distribution Centers within 1-5 business days after the order placement.
Stock items are often shipped the following business day after processing. The following items are custom made-to-order and take 5-8 business days to process and ship: initial pillows, wall prints, canvas art, tapestries, wall decals, area rugs, select furniture items, and trunks. Items ordered together may ship separately. In the event of a longer delay, we will attempt to notify you by email.
Most stock items shipping via EXPEDITED methods will ship next business day after processing via the method of choice. Shipping method selection determines method of shipping, not the time allocated to process and ship out orders. *In the event of weather disturbance, carrier-determined guaranteed ship times may change.