Some items are available for PRE-ORDER. This is due to manufacturing delays caused by record-breaking order volume across the e-commerce industry. However, we wanted you to be able to view and shop our full, new assortment, so we made these items available for pre-order. These items are available to purchase now and will ship out by the date communicated on the product page.
The date listed on the product page is the "ship by" date as provided by the item’s manufacturer, meaning the latest date we expect the item to leave our warehouse and ship to you. That date is subject to change at any time due to manufacturing delays, weather conditions, and other unforeseen circumstances. We will notify you via email if the ship date is later than expected.
The shipping address entered on your pre-order should be the address where you can accept packages based on your pre-order date (ie if the preorder item has a ship by date of June 3, your shipping address should be the address at where you can accept packages leading up to June 3).
Your payment method will be charged as soon as your order has been confirmed in our system, and an order confirmation email will immediately be sent to the address entered on your order, for your records. If you also purchased stock items on the same order as your pre-order items, those stocked items will ship immediately following their required processing period. You will receive a shipping confirmation email with your assigned tracking information following the shipment of each item on your order.