In order to ship your items as quickly as possible, we start working on your order immediately after it has been confirmed in our system. Due to the quick and streamlined nature of this process, we are rarely able to make changes to an order after it has been placed. However, we will certainly do our best! Please call our customer experience team at (413) 367-6439 from 9 a.m. to 6 p.m EST, Monday through Friday.
Articles in this section
- How do Virtual Gift Cards work?
- How does the headboard work?
- Are there any Dormify retail stores?
- My duvet cover arrived flat and looks fuller online. Did I order the right thing?
- I made a mistake! How can I change or cancel my order?
- How can I check the status of my order?
- How do I wash my comforter?
- Why is my card declining?
- Can I send items as gifts?
- If I'm sending this as a gift, can they see the prices when they receive the order?