Contact your bank or check your account to make sure there are sufficient funds or credit in your account. Make sure you are entering the credit card’s CVV and billing information correctly. Make sure your billing name, address and phone number matches that of the credit card used for payment. If none of these work, please give us a call at 413.DORMIFY!
Articles in this section
- Can I return part of a Gift Set and keep the rest?
- Can I send items as gifts?
- If I'm sending this as a gift, can they see the prices when they receive the order?
- Does Dormify offer price adjustments?
- I made a mistake! How can I change or cancel my order?
- How can I check the status of my order?
- Something I want is out of stock, will you restock?
- How do I wash my comforter?
- Will I receive an order confirmation via e-mail?
- Why is my card declining?