Contact your bank or check your account to make sure there are sufficient funds or credit in your account. Make sure you are entering the credit card’s CVV and billing information correctly. Make sure your billing name, address and phone number matches that of the credit card used for payment. If none of these work, please give us a call at 413.DORMIFY!
Articles in this section
- How do Virtual Gift Cards work?
- How does the headboard work?
- Are there any Dormify retail stores?
- My duvet cover arrived flat and looks fuller online. Did I order the right thing?
- I made a mistake! How can I change or cancel my order?
- How can I check the status of my order?
- How do I wash my comforter?
- Why is my card declining?
- Can I send items as gifts?
- If I'm sending this as a gift, can they see the prices when they receive the order?