If you place an order for an item that is not immediately available to ship due to inventory errors or other unforeseen circumstances, we will notify you by email. Backordered items will ship as soon as they are back in stock. If we are unsure of the estimated availability date to ship your backordered item, we will cancel and refund the item from your order immediately.
At times, we allow customers to pre-order merchandise that is not yet available for shipment to reserve the inventory. If an item is available for pre-order, it will state so on the product page for that particular item above the "Add to Cart" button.
The pre-order date is provided by our manufacturers and indicates the latest estimated date the product should be available for shipment. Release dates are subject to change by the manufacturer; we will notify you of any potential delays as we receive them.